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Response Time
We respond within 24 hours.
Headquarters
Masters Global Inc. — Global Operations
In-App Support
Group plan users enjoy priority in-app support.
Frequently asked questions
How do I get started with Omni?
Visit the sign-up page, create a free account, and start chatting immediately. No credit card required.
Is my data safe and private?
Absolutely. All conversations are encrypted. We never sell, share, or use your data for advertising. You can export or delete your data at any time.
Can I use Omni on my phone?
Yes. Omni is a Progressive Web App (PWA) that works on any device. Native iOS and Android apps are also available.
What languages does Omni support?
Omni supports 6 languages for free and over 107 premium languages with the Global Voice Pack add-on.
How do Family and Team plans work?
Duo, Family, and Group plans allow multiple members under one subscription. Each member gets their own private AI experience with age-appropriate settings.
Is Omni a replacement for professional therapy?
No. Omni is an AI companion that provides support, but it is not a licensed therapist. In a crisis, always contact emergency services or a licensed professional.
How do I cancel or change my plan?
Go to Settings → Subscription to upgrade, downgrade, or cancel at any time. Changes take effect immediately.
Can I try premium features before paying?
The Free tier gives you access to core features. Many premium features like the Wisdom Council offer preview access.